Job Introduction

Senior Support Worker

Pay rate: £15.50 per hour - weekly or monthly pay 
Hours: 36 hours per week
Shift pattern: 08.00-20.00 and 20.00-08.00
Location: Wotton-under- Edge

Requirement: Full UK driving licence and own transport due to location of the role

Are you an experienced Support Worker ready to step up, or already working at Senior level?

We are recruiting Senior Support Workers to provide on-shift leadership within a highly complex, 24/7 support package for a young man with an Acquired Brain Injury (ABI).

A bit about him

He's very active, and walking is a big part of his routine. Some days he'll do 20,000+ steps, so this role requires someone who is physically fit, energetic, and happy to be on the move most of the day.

He lives in a remote area, so a full UK driving licence is essential. You’ll be using his vehicle to support him in the community.

He enjoys getting out, having a laugh, and talking things through. He wants support workers who will engage with him, take him seriously, and support his goals — not just observe from the side lines.

At times, He can become frustrated or overwhelmed, which may lead to challenging behaviour. It’s important you have experience with Positive Behaviour Support (PBS) and can remain calm, consistent, and respectful under pressure.

This role sits above Support Worker level and is responsible for maintaining consistency, modelling best practice, and supporting the wider team to work in line with agreed care and Positive Behaviour Support (PBS) plans. 

This is a step above Support Worker level, suited to experienced individuals who are confident leading others, maintaining consistency, and supporting high-quality, person-centred care in dynamic environments.

What you’ll be doing

As a Senior Support Worker, you will play a key role in ensuring the smooth and consistent delivery of support on shift. You will lead by example, guide colleagues in real time, and help maintain a safe, structured, and positive environment. You will need to:

• Be physically fit and active
• Be confident managing challenging situations
• Understand boundaries, respect, and working in someone’s home
• Provide high‑quality support on a 3:1 basis

• Provide on-shift leadership and direction to Support Workers

• Ensure all care is delivered in line with care plans and Positive Behaviour Support (PBS) strategies

• Support colleagues to maintain consistency in approach and communication

• Act as a point of escalation during complex or challenging situations

• Promote best practice and model high standards of care

• Ensure accurate recording, documentation, and handovers

• Escalate concerns appropriately and contribute to ongoing service improvement

About You

We're looking for confident, resilient, experienced individuals who can lead from the front and have experience in:

• Significant experience supporting individuals with ABI and/or complex needs

• Strong working knowledge of Positive Behaviour Support (PBS)

• Experience guiding or mentoring other staff on shift

• The ability to remain calm, decisive, and professional under pressure

• Excellent communication and organisational skills

• A proactive and solution-focused approach

• Must hold a Full UK Driving Licence- due to nature of the role

Who we are

acuity care delivers specialist support across Brain Injury, Spinal Injury, Learning Disability & Autism, and Mental Health Services. Every package of care is individually designed around the person, their goals, and their life. Our teams are passionate about delivering person‑centred care and empowering the people we support to access new experiences, learn new skills, and live as independently as possible.

What happens next?

If this sounds like the right role for you, please apply by sending us your CV through the job link.
If you meet the requirements, one of our Specialist Recruitment Partners will be in touch to arrange an interview.

acuity care is committed to safeguarding and promoting the welfare of vulnerable individuals. All roles are subject to Enhanced DBS checks and referencing.

We welcome applications from all backgrounds and are proud to be an equal opportunities employer.

What we offer

• Westfield Rewards – exclusive discounts with 1,000+ big-name retailers, restaurants and travel brands
• Westfield Health Cash Plan – including 24/7 GP access and cashback on health costs
• Employee Assistance Programme – confidential support for wellbeing, finances and relationships
• Blue Light Card – discounts and free event tickets
• acuity academy – training, qualifications and continuous professional development
• Career progression within the organisation
• Refer a Friend bonus – earn up to £500